FAQs

Where do you ship?

We offer free standard shipping worldwide. Express shipping is available for US$4.95. Orders are usually processed within 1–2 business days, and you’ll receive tracking as soon as your order ships.

How do I track my order?

Use our Track Your Order page with your order or tracking number.

What if it’s not right for me?

Every order from alteanaturals.com is covered by our 90-Day Money-Back Guarantee. See our Refund Policy for full details.

Are the ingredients listed?

Yes. Each product page shows the ingredients and supplement facts for that product.

Can I take a supplement with other supplements or medication?

Please check with your healthcare provider before starting any new supplement, especially if you’re pregnant, nursing, taking medication or have a medical condition.

How do I contact you?

Email us at support@alteanaturals.com or use our Contact page. We’re available 7 days a week.