Terms of service
Terms of Service
Last updated: April 2026
1. Overview
These Terms of Service govern your use of the Altea Naturals website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms. Altea Naturals is operated by NovaNest Holdings LLC.
2. Eligibility
By using this site you confirm that you are at least 18 years of age. If you are under 18 you may not use this site or purchase products without the involvement of a parent or legal guardian.
3. Products
All products sold by Altea Naturals are dietary supplements. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice. Product images are for illustrative purposes and may vary slightly from the physical product.
4. Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.
5. Orders and Payment
By placing an order you represent that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment is due at the time of purchase. We accept all major credit cards and payment methods available at checkout.
6. Shipping
Orders are processed within 1–3 business days. Delivery times vary by location and shipping method selected at checkout. We are not responsible for delays caused by shipping carriers or circumstances outside our control. Risk of loss passes to you upon delivery.
7. Refunds
Refund eligibility is governed by our Refund Policy, which is incorporated into these Terms by reference. We do not accept physical returns of supplement products.
8. Health Disclaimer
The products sold on this site are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
9. Intellectual Property
All content on this website including text, images, logos, and graphics is the property of NovaNest Holdings LLC and may not be reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Altea Naturals and NovaNest Holdings LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the order giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Altea Naturals, NovaNest Holdings LLC, and their officers, employees, and agents from any claims, damages, or expenses arising from your use of our site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes your acceptance of the updated Terms.
14. Contact
For any questions regarding these Terms, contact us at support@alteanaturals.com. Response time: 1–2 business days.