Contact information
Contact Us
We're here to help.
Whether you have a question about your order, shipping, our products, or anything else, our support team is happy to assist.
Customer Support
We aim to respond to all inquiries within 1–2 business days.
Business Address
Altea Naturals
30 N Gould St
Sheridan, WY 82801
United States
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)
Closed on weekends and major U.S. holidays.
Before Contacting Us
For the fastest assistance, please include:
- Your full name
- Your order number (if applicable)
- A brief description of your question or concern
This helps us resolve your request as quickly as possible.
Frequently Asked Questions
Many common questions are answered on our:
- Shipping Policy
- Refund Policy
- FAQ section on our product page
We're Here To Help
At Altea Naturals, we're committed to providing exceptional customer service and a smooth shopping experience from your first order to your last.
If you need assistance, don't hesitate to reach out—we're always happy to help.